Business partnering needs people with the right skills. It needs a culture that uses information and spurns workarounds. It demands the ability to think strategically, the ability to work with, and sometimes around, risk. As far as possible, it needs ‘silent running’ – Finance operations that demand more from automation and less from the CFO. How do successful CFOs engineer this shift? They reassess their heavy roles in favour of what matters most to their business, and delegate the rest. They put much greater focus on the people agenda. They use innovation in tools and techniques. And they home in on the information agenda, with a target of quality information and its management. They are then able to fully partner with the business.
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