ServiceNow is a company that develops enterprise cloud computing solutions. It offers a cloud-based platform that digitalizes IT, employee, and customer workflows and delivers an app engine for building custom solutions. The company serves education, financial, government, healthcare, manufacturing, and telecommunications industries.
This report, based on a comprehensive survey of 750 banking executives completed in May 2023, explores the best practices, challenges, and performance benefits around improving technology risk management and resilience.
The Covid-19 pandemic has accelerated digital and organisational transformation for many companies but, as leaders across industries note, this has also made them more vulnerable to new risks. Risk.net and ServiceNow explore why further change is needed.