SmartStream talks with customers Norwich Union and Prudential on the issues, business drivers and benefits of automating general ledger reconciliations. "Reconciliations emphasis has changed, enabling us to become more proactive. Our staff are now concentrating on the exception items and repairing those. It’s also delivering economies of scale to the business and a decrease in unit costs because we’re able to reconcile a higher volume of transactions without increasing our head count."
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