Technology Systems and Software
312 white papers and resources
Technology Systems and Software
Rebuilding Customer Trust in Retail Banking
Successful relationships with customers in the digital world are high-trust relationships. This white paper looks at how the banking industry distracted itself by failing to put the interests of the customer at the heart of their operations.
How customer-centric transformation can lead to an increase in revenue and streamline operations
Sluggish economic growth, stricter regulatory requirements and rapidly changing consumer behaviour are placing unprecedented demands on the banking industry.This white paper looks at the importance of customer-centric banking within a highly regulated industry.
Delivering the front office of the future, today
If you are a C-level executive or heading up a trading function in a bank,you will be facing enormous challenges and opportunities in this post-financial crisis era.
How to End the Balkanization of Risk Exposure
Over the past decade, the pressure hasbeen building on non-financial, multinational corporations (MNCs) to meet higher standards for financial reporting and risk management.
A guide to managing metadata in today’s public sector organisations
There are challenges in cleaning metadata from documents and protecting public organisations from the inadvertent disclosure of proprietary information. Under review are key questions relating to developing risk management policies and deploying technologies to protect confidentiality in metadata.
How can Sharepoint be used to enhance performance and reduce risk?
This white paper examines five common and important business use cases that require collaborative functionality that is not available or impractical to execute in SharePoint or Office 365 alone, but is easily supported with the addition of Workshare tools.
FRCP and metadata: avoiding the lurking e-discovery disaster
You will learn practical ways to deal with the issues raised by metadata under the new FRCP amendments, to prepare your organisation and your legal team to understand these issues, and to take appropriate practical steps to deal with your metadata in the new FRCP-driven legal environment.
Principles for Designing Agile Trading Platforms
Today’s trading operations face the challenge of maintaining software platforms that supports a constantly evolving business. To keep up with the pace of change, these organisations are demanding more and more of their trading platforms.
Managing risk through a collaborative ecosystem
The collaboration evolution has changed the workplace. Collaborative ecosystems that were well suited for yesterday’s workplace have become outdated and unable to meet the changing demands of an increasingly mobile and geographically dispersed workforce.
Workforce mobilisation and IT - the positives for businesses
This white paper summarises an online survey on mobile working, Bring Your Own Device and the use of consumer-based file sharing applications. It looks at how employees are working with mobile devices, consumer-based applications, and engagement with IT departments to accommodate its requirements.